Shipping policy
Shipping Policy
Thank you for choosing us! We strive to ensure your order arrives as quickly and smoothly as possible. Below are the details regarding our shipping process:
Shipping Times:
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Metro Manila: For orders shipped within Metro Manila, you can expect delivery within 1-3 business days. We work diligently to process and ship your order promptly.
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Outside Metro Manila: For locations outside of Metro Manila, please allow 5-7 business days for delivery. We partner with reliable carriers to ensure your package arrives safely.
Custom Mats:
- For customized mats, please note that there is a production time of 3-5 business days. Once your mat is produced, it will be shipped according to the shipping timelines mentioned above.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. This will allow you to monitor the status of your shipment in real-time.
Delivery Issues:
If you experience any delays or issues with your delivery, please don’t hesitate to contact our customer support team. We’re here to assist you!
Thank you for your understanding, and we appreciate your business!